No staff to be seen anywhere when we visited. Was very odd. Totally empty apart from 2 other teens. There is a lot to offer for kids & and families, but it can end up being an expensive day out. The lady who served us at the front desk was lovely, but the male employee who finally came to the till/cafe area after searching the whole venue for an employee so that I could pay for a bottle of water for my teenage son who was trampolining. A lot of the trampolines were broken & dangerous too. I know there's sadly been a fire outbreak there, and I really hope they have insurance that covers fires because times are hard these days. For me personally, I didn't like the location of the venue as you have to go on to Fabian Way to get to it where there's pesky speed cameras that catch so many drivers. And the lack of service & staff were unfortunately a bit disappointing. It was the 2nd time visiting, but the 1st time was before the refurbishment. Even if it hadn't burnt down, my son & I said we'd choose Buzz Trampoline Park over Limitless for so many reasons, and that we most probably wouldn't return there again.