To be honest, I don’t even know where to start! A year ago I celebrated my daughter’s birthday. Even then I should have written a review, but I thought that everything would be fixed. The organization of the holiday was at the level of the underworld of Satan. Instead of a classic cheesecake (I said several times that there is no need to decorate it with anything. AT ALL!), the child was given a cheesecake decorated with glitter and jam 🤦🏼‍♀️ Today I came to book a table for 4 children; before that, all the conditions were discussed over the phone with the manager. And you know what's interesting?! The conditions over the phone and the conditions with physical armor are completely different. I think everyone understands that if children did not want to return to this hellish machine of childhood madness, then adults would definitely not bother. But it’s mean to play on this. In addition to various conditions, I had to deal with a female individual who called herself a banquet manager. A “sweet” young lady with a smile on her face tried to convince me that the terminal was not working today. Grown women are sent downstairs to withdraw cash to pay! Are you seriously?! Do you really think that there are idiots living around you who don’t know how the acquiring system works?! Disgrace! She offered to pay using the details since you can’t use a card - refuse! Tell us the reason why the terminals do not work - refuse! Show terminals that are not working - refuse! I hope you realize that Rospotrebnadzor is crying for you.) I’m sure that in addition to terminals there will be a lot more violations.) You have wonderful children's entertainment, but this “Kirov” flavor...