I have a membership for my three kids *and* myself. I took my kids yesterday and was approached by a security officer (who had handcuffs - like, why?) twice. The first time was because my daughter ran up to me with a water bottle (her own). He was cordial in saying she couldn't drink on the upper level. No big deal - fine.
The second was within a minute of my massage chair ending. He was with a manager and they told me that I had to get up (all the other chairs were empty) because the alarm wasn't going off because I wasn't paying. I was reading a book, and had paid for a half hour in the chair. There's so much going on at this place, and your primary concern is whether or not I'm paying to sit in a chair.
Fine.
I've literally spent hundreds, if not thousands, of dollars here on dopey games my kids like to pay, on food, and on our memberships. That twelve month membership (we had it transferred from another location) ends this March - we'll continue using the membership through then and won't be back.
Congrats on losing a customer who has been dropping more than a dime at your place.
Opening hours:
Monday: 4:00 – 8:00 PM
Tuesday: 4:00 – 8:00 PM
Wednesday: 4:00 – 8:00 PM
Thursday: 4:00 – 8:00 PM
Friday: 2:00 – 10:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 8:00 PM