We just had a joint birthday bash here ( private party), The owner was present and could not have been nicer. He staffed the park with adequate attendants. The manager Anders, was his usual helpful and caring self (we've met him for other functions). The staff was beyond kind and helpful to all the kids. They maintained order and safety without the kids feeling reprimanded. They were so nice to kids, and the adults who acted like kids ( including me). They were great at getting the kids through the zip line and the ropes course, which were so popular!. And they made sure they checked everyone for safety! All around a great experience. We will absolutely be back! A wonderful time!