I had my sons 11th birthday party here yesterday and everyone absolutely loved it. This location was very clean which is super important to me when inviting friends and family out to celebrate one of my children. Our host Xavier was the best. We didn’t need for anything. He was so nice, extremely professional and truly cared about my son having a nice birthday. He always has the biggest smile and whenever I requested something he would say “no problem!” And I would have whatever was needed within minutes. At check out, I let the employee know that I would love to have parties for my other children there but Xavier would have to be my host. I can’t express how amazing he was. Even the other parents and my family loved him. Customer service will either make or break a company. With an employee like Xavier, Urban Air will be in business for many years to come! Thanks so much Urban Air. My money was well spent!