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Urban Air Trampoline and Adventure Park

Urban Air Trampoline and Adventure Park

1200 Scenic Hwy S Suite G, Lawrenceville, GA 30045, USA

1419 reviews
Wow talk about a complete DUMP!!! We were excited to book my daughter’s upcoming birthday party here until I actually decided to visit the facility the week before the party in person for a tour. This place is absolutely disgusting, I mean picture yourself literally in a motel or better yet a dirty truck stop. I paid for the platinum package with the additional fee for the suite. Well I uploaded pics of what they call a suite and you can see for yourself it’s filthy. I wouldn’t dare allow my child to walk on this carpet let alone eat anything from their kitchen. The floors were literally tapped with silver duck tape for heaven sake and if that wasn’t bad enough there was trash EVERYWHERE!! The place is clearly not well maintained. And the staff, tuh no CUSTOMER SERVICE. The person behind the front counter was literally watching YouTube in his phone while eating pizza in my face during BUSINESS HOURS and when I approached to ask him a question he told me to give him second to finish eating. Wow, I canceled my party here so quickly and said screw the deposit. I went down the road to Buford location to book our party and let’s just say it was completely night and day. Book at this location at your own risk but I guarantee you’ll regret it, you’d be better off throwing the party in your backyard before giving this dump one red cent! This place deserves NO STARS!!!
Elexis Crews
(3 weeks ago)

Opening hours:

Monday: 4:00 – 8:00 PM
Tuesday: 4:00 – 8:00 PM
Wednesday: 4:00 – 8:00 PM
Thursday: 4:00 – 8:00 PM
Friday: 4:00 – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 12:00 – 8:00 PM


(678) 210-5442 https://www.urbanair.com/georgia-snellville?utm_source=gmb&utm_medium=website

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