We have been to several Urban Air locations, and this one is BY FAR the best we have ever been to! The facility is so clean and well-maintained! The employees are so attentive, friendly, and interact and talk to the kids! They had a front door employee who greeted us with a smile and explained what we needed to do. There was only one attraction closed due to repair, but there were so many other things to do the kids didn't even notice! Before coming to this location, I would have never recommended Urban Air (Southaven is AWFUL), but I will recommend this location to EVERYONE! Thank you, Urban Air Collierville for a great time!