I had read through the reviews for this location to be better prepared, study what to look out for and to see if there were suggestive solutions. The second we walked in, we were met with information we needed and friendly staff members who welcomed us in and interacted with the kids to amp the excitement. I heard complaints about the socks for purchase. Honestly, that’s a personal opinion, as for myself, as a parent who worries about germs and things my kids touch being sanitary.. I appreciate them. The socks also become a fun souvenir. I seen the complaint of not having enough seating for parents to observe.. I believe there is a sufficient amount of seating, but a lack of parents and their kids cleaning up after themselves.. leaving a ton of garbage at the tables can appear as that table being occupied by kids playing and planning to return.. I get it’s a kids domain but come on, at least try to put the water bottles in the garbage and not on the floor. I also seen and heard complaints about pricing, which I believe at first seemed like a lot, but after seeing the efforts of the staff, the amount of activities, and the in depth hands on the staff has to have in order for these activities to be opened, it’s a great price. Over all, I really enjoyed this place, I believe the staff is very under appreciated and could use more acknowledgement. There really wasn’t much I could genuinely find to complain about that doesn’t come with the territory of a ton of kids running around. I dub this as a must stop shop for sure!!!