Update: 12/08/23 had issues with check in that took a little while and the party host is pretty much useless & non attentive today during my daughter’s bday party & she kept rushing to get us to do the birthday cake asking multiple times when we barely got the pizza on the table. I basically did everything and had to ask for things when I shouldn’t need to. Luckily, I brought most of my stuff such as cups, napkins, plates, utensils since she didn’t bother to place some things that were needed on our table. She tended more to other areas which is probably why she kept rushing to get us to do the cake. Cosmic air is going down hill & We use to love this place but every single time it’s always an issue now and if I’m paying $500 for a party here I expect things to go as it should with more attention. The front desk male did offer an extra hour of jump time but it’s time for us to find better entertainments for my kids bdays next time!
9/30/2022
We had both my kids birthday parties here multiple times! This is their favorite place to visit every single time I ask what they want to do during the holidays. We had an issue with one of the party coordinators being extremely rude and we asked to speak to a manager in which he was very attentive to the situation and did a great job and even threw in a few incentives for us.
Opening hours:
Monday: 4:00 – 8:00 PM
Tuesday: 4:00 – 8:00 PM
Wednesday: 4:00 – 8:00 PM
Thursday: 4:00 – 8:00 PM
Friday: 5:00 – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 8:00 PM