RUNWAY TUMBLE TRACK allowed use NOT AS ADVERTISED for location!!!!!!! Teen/experienced tumbler went to this location w 2 friends for the main purpose of using the tumble track (had to buy platinum pass!) to practice flips/routine as advertised on Urban Air’s website, then check out the other attractions to cool down/relax. This trip was way out of town for us, so a day trip. One flipped once on the tumble track & was instantly called out & told “NO! STOP! NO FLIPS allowed!” And not allowed to do what the website advertises as the tumble track’s purpose and use!! Kids were only allowed to run down the track or hop. Absolutely infuriating! UA’s website says “Calling all gymnasts, dancers, cheerleaders, and aspiring ninjas: it’s tumble time! Jump, twist, and flip your way down The Runway!…Great for the adventurers who want to put in a little extra practice before their next competition, or for the youngest of our visitors to try out tumbling before committing to a team. Practice everything in your exciting routine, from simple tumbling to back handsprings in this safe, indoor space separated from the rest of the trampoline park…You can practice new moves and help your body learn the motions all with a safe landing. Jump, fall, and spring back up to try again. So, when you finally do go for the gold, you’ll look like a pro. Yeah, it’s as cool as it sounds.”
So absurd, absolutely frustrating, nonsensical. Wouldn’t have made the trek over there & paid over $100 to get in if we had known. Urban Air needs to update their website or notify people before they pay, especially for teens, that flips are not allowed. It is false advertising. C’mon! We have already signed the waiver & know the risks…let the tumblers do what company advertising says!🤦♀️
Besides that huge 1 star fiasco…staff nice; seemed like an ok place for elementary aged kids to just “play” in general; harnesses attractions looked slow, but fun/creative; bathroom was clean; it was overrun w little kids, so harder for older kids to have room to play. I’m too irritated w paying platinum for 3 teens to not be able to use the Runway Tumble Track as advertised to ever go back for teens though.