We visited Urban Air for the first time on Saturday. There are several other similar indoor playscapes in the area, and I wouldn't say this is the cleanest. There were dirty balls and trash in the ball pits, ripped mats, and dust and dirt in all the cracks. I didn't see any workers cleaning the entire time we were there. On the website it says there is a dedicated area for kids 7 and under. This is definitely not maintained and there were bigger kids everywhere. I can see it being a fun place for teens because rules aren't enforced and bigger kids can push their way through on the trampolines and obstacle course. If you have younger kids and care about cleanliness, I would suggest another indoor playscape. The place was extremely packed on a Saturday around noon, almost to the point where it's hard to have fun. I would say that Urban Air should limit their number of guests for safety and a chance to keep things a little more sanitized.