We attended our granddaughter’s 13th Birthday party at Ninja Kidz Action Park in South Jordan. We were scheduled from 6 -8 pm, it was a long check in process, lots of waiting, definitely needed more help at check in. The area reserved for our party was a good size, it worked well for our group. We had an individual party hostess for the group, she was helpful. One thing I thought was unusual was when we arrived, we were told that the pizza would be served after one hour and 15 minutes of jumping. Mind you the party started at 6 pm… They have many different party packages to choose from, make sure you ask questions to know exactly what you’re signing up for. We were not asked what time we wanted the pizza served. Also parents, grandparents are able to attend without a cost, you only pay for attendees that jump. However when they brought the sodas and pizza, they only provided cups and plates for the number of guests who were jumping. We did pay for additional pizza, so we had to track down more cups and plates. There was some confusion about the parent of the child being able to jump for free, my daughter was told the parent was included in the package costs. When we went to pay the final bill my daughter was charged for jumping, it was straightened out satisfactorily, but just a little bit chaotic. It was fun time for the kids, they had a great time. I would definitely consider a party there again, it is an easy, large venue for parties. The pizza was enjoyed by the kids. We supplied our own decorations and cake. It is a good place for kids of all ages.