This was our first time here. Saturday at about 10:30am with 3 kids between 7 and 14 years old. We purchased 1hr play time. You need to have grip socks and they cost about $3-$4 each person. Signing up initially is tricky but the staff was very helpful. It was not so busy that we couldn't have fun but there were several people there. More when we were leaving. I liked that they had places for parents to sit and lost of staff around to help if needed. It was a great experience. The kids got more exercise in 1hr then they got all week and it was fun. There was so many different things for them to do. They talked about it for hours afterwards. We will definitely be back.